Completing successful audits is at the heart of everything Wake QA intends to achieve. Our hand-picked team of experts handles the entire auditing process, from preparation visits and consultations to auditing on-site and managing the eventual registration process. 

By completing an IOSA audit, airlines only need to undergo a single audit, with this certification proving their safety compliance.

Since 2004, Wake QA has managed over 650 unique aviation standard audits across the world. Our global team has performed audits from Alaska to Australia and handles every job with a client-centric approach. Wake QA can also provide our committed support for oil and gas companies in need of auditing.
 

The Wake(QA) Style

To make sure all Wake QA audits meet the strict criteria demanded of aviation auditing, we perform all our audits using the ‘Wake QA style’. Our auditors will always report using the Wake QA style, which we designed to meet or exceed the detailed technical requirements of our clients or other relevant regulatory bodies.

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The Wake(QA) Audit

Wake QA is one of only a select few fully IATA accredited audit organisations operating worldwide and the only current British audit organisation that can deliver IOSA audits for the airline industry.

IATA standards and recommended practices are elaborate and often complex that demand an expert eye to be translated and implemented effectively. Our experts are committed to detail while following stringent documentation procedures. 

With an exacting approach to implementation, Wake QA audits ensure that all regulatory standards are considered during every auditing procedure.

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The Process

Audit Planning

1. The Planning

Once contacted, Wake QA will analyse the specific needs of your airline to create an elaborate auditing proposal. One of our IOSA auditors will then complete a preparation visit before the audit if required. Our aviation advisers will be on hand to explain any aspect of the audit at any point in the process. 

The Audit Itself

2. The Audit Itself

Our team of IOSA auditors will then complete an on-site audit wherever you are situated. This will involve a full assessment of an airline’s operational management, control systems, and other safety precautions. Wake QA auditors, which includes compliance managers and director safety managers as well as pilots, engineers and civil aviation inspectors, will always conduct these audits in keeping with any requirements, as well as within the guidelines of our Wake QA style.

Audit Closure

3. Audit Closure

Our team will document their findings and communicate them to you, the airline, following the audit. Wake QA can complete the IOSA registration process, after which airlines are listed on the IOSA registry. Audits must be conducted every two years to ensure airlines remain safe.

Types of Audit

IATA ISSA IOTA

IOSA / ISSA

The IOSA programme, founded by the IATA, is the gold standard of airline safety compliance. An internationally recognised evaluation system, the IOSA is designed to ensure all airlines can access a standardised process worldwide.

Only a select few IATA accredited auditing organisations worldwide are certified to perform IOSA audits for airlines. Wake QA is currently the only British organisation able to offer this auditing service.

Thanks to its standardised nature, any airline that obtains an IOSA significantly reduces its need to conduct other audits. The IOSA prevents duplicated information and streamlines the safety evaluation process so that airlines only have to perform one audit every two years.

In addition to the IOSA, Wake QA provides ISSA auditing services for smaller airlines that do not qualify for the IOSA. The ISSA is designed to provide the same level of operational efficiency and safety evaluations on a scale more appropriate for smaller aircraft.

IOGP

IOGP / Company Aviation Standards

The International Association of Oil and Gas Producers (IOGP) manage several safety recommendations for oil and gas companies engaging in aviation services. These fixed and rotary wing carriers standards ensure that both planes and helicopters used within the sector are managed safely.

In addition to the IOGP, many oil and gas companies have their own extensive company aviation standards, designed and written up to ensure the safe transport of employees and cargo. 

Wake QA’s auditing and consultation services are designed to ensure oil and gas companies have access to IOGP compliant audits in addition to maintaining and enhancing their own company aviation standards. 

Maintaining Expertise

Maintaining Expertise

Wake QAs Consultants and Auditors remain up to date with all documents and legislation on safety, security and best practices across the aviation industry. Many are working within airlines themselves and fully aware of the challenges faced by operators. 

All IOSA auditors go through a number a recurrent training in sessions in any one-year period to ensure they are always up to date with the requirements of, and changes within the IOSA program.  

Helideck/Airfield

Helideck / Airfield

Both helidecks and airfields demand their own set of audits and safety procedures so that aircraft and their crew can reliably use these spaces without any risks. These requirements extend to specific recommendations for the oil and gas industry, such as UK CAA CAP 437 and  ICAO Annex 14.

Wake QA can assist with specific helideck and airfield audits to assess current safety protocols. These inspections can also help operators by improving operational efficiency and preventing non-compliance with international regulations.

Operational Safety Risk Assessment

Operational Safety Risk Assessments (Desktop)

Airline safety doesn’t revolve solely around aircraft. It also concerns the databases, networks, software and systems airlines rely on to manage their day-to-day business. Operational safety risk assessments are crucial to assessing systems, identifying potential threats, and securing operating systems before problems arise.

Wake QA can perform a desktop safety risk assessment for an airline’s network regardless of how large the system is. We’ll conduct a thorough risk assessment, documenting our findings and consulting on solutions that make sure every aspect of your airline is as safe as it can be.

Internal Auditing

Internal Auditing

Airline safety doesn’t revolve solely around aircraft. It also concerns the databases, networks, software and systems airlines rely on to manage their day-to-day business. Operational safety risk assessments are crucial to assessing systems, identifying potential threats, and securing operating systems before problems arise.

Wake QA can perform a desktop safety risk assessment for an airline’s network regardless of how large the system is. We’ll conduct a thorough risk assessment, documenting our findings and consulting on solutions that make sure every aspect of your airline is as safe as it can be.